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Terms of use
Last updated April 23, 2026
These terms govern access to the Rapid Cortex websites and, together with an order form or statement of work, the use of the software service. A signed agreement with your agency takes precedence where it explicitly differs.
The service
Rapid Cortex provides decision-support, workflow, and related capabilities for public-safety and emergency-communications use cases, subject to the features and limits described in your subscription or pilot. The service is assistive; agencies remain responsible for dispatch actions, 911, CAD, and compliance with law and policy.
Accounts and access
You are responsible for credentials issued to your organization. You will not share accounts, attempt to access data outside your authorized scope, or use the product in a way that violates law, our Acceptable use policy, or your agency’s rules.
Acceptable use
You agree to the restrictions in the Acceptable use policy (no misuse, no interference with the service, no unlawful surveillance, etc.).
Intellectual property
Rapid Cortex and related marks, software, and content are protected by law. We grant you a limited, non-exclusive right to use the service as authorized in your order. You retain rights in your data; you grant us a license to host and process that data to operate the service.
Warranty disclaimer
The service is provided as is and as available to the maximum extent permitted by law. We disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement, except where prohibited.
Limitation of liability
To the maximum extent permitted by law, neither Rapid Cortex nor Apps on Demand is liable for indirect, incidental, special, consequential, or punitive damages, or for loss of life, health, or property arising from use of the service. Direct damages are limited to fees paid in the twelve months before the event giving rise to the claim, unless your master agreement states otherwise.
Indemnity
You will defend and indemnify us against third-party claims arising from your use of the service, your data, or your violation of these terms, subject to the carve-outs and caps in your written agreement, if any.
Governing law and venue
For customers without a negotiated governing-law clause, disputes are subject to the laws of the State of Ohio, USA, and exclusive jurisdiction in courts located there, without regard to conflict-of-law rules. Your order form may replace this section.
Contact
Apps on Demand supports site operations. Product and contracting questions should follow the channel in your order documentation.